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Job Summary: To manage properly all the activities related to F&B Hostess position What will I be doing? • Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition. • Participates in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments and sharing information. • Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation. • Greets customers with a nice smile and cordial greeting and leads them to their table. • Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number. • Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations. What are we looking for? • Excellent Interpersonal Skills and strong Public Relations Attitude • Must be fluent in English; other languages are preferred • Flexibility, strong motivation and ambition for professional growth

Requirements

Experiencia

Not required

Residencia

Indifferent

Titulación mínima

No Qualifications

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About the company

Meliá Hotels International

Palma de Mallorca, Spain

+4 empleados

Others

Website

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes. En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

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