Head Waiter

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.


En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

<div id="tor__flistingLayout_readOnlyDiv"><div id="tor__flistingLayout_content">Mission: Support the restaurant team in delivering accurate and courteous service, following Meliá quality standards. The intern will contribute to the correct presentation of food and beverages, ensuring guest satisfaction while learning how to anticipate expectations and provide memorable dining experiences. What will you be doing? <ul style="list-style-type:disc"><li>Welcome guests and assist them with menu choices, communicating clearly and positively.</li><li>Learn and follow service procedures according to hotel standards.</li><li>Present dishes and beverages with enthusiasm and professionalism.</li><li>Anticipate guest needs and contribute to exceeding expectations.</li><li>Support the team with order taking and food &amp; beverage service.</li><li>Assist in table setup, clearing, and resetting between courses.</li><li>Observe the dining experience and escalate guest requests to senior staff when needed.</li></ul> What are we looking for? <ul style="list-style-type:disc"><li>Fluent in Italian; good command of English (additional languages are a plus)</li><li>Formation related to Hospitality or Tourism will be highly valuated.</li><li>Positive attitude, team spirit, and excellent interpersonal skills</li><li>Genuine interest in hospitality and restaurant service</li><li>Strong organizational and communication skills</li><li>Passion for customer service and willingness to grow professionally</li><li>Flexibility, enthusiasm, and availability to work on shifts.</li></ul></div></div>

Waiter Trainee - Palazzo Cordusio Gran Melia Hotel

MISSION: Responsible for providing appropriate and courteous service. Complies at all times with quality standards and pays special attention to customer service, ensuring that food and beverages are presented correctly before being delivered to customers in order to ensure the satisfaction of guests and customers, and earn their recognition and preference for hotel services.RESPONSIBILITIES:<ul style="list-style-type:disc"><li>Follow supervisor instructions and hotel standards before and after shifts.</li><li>Ensure all necessary equipment and supplies are available and properly handled.</li><li>Maintain a professional, friendly attitude at all times.</li><li>Deliver prompt, accurate service, following SOPs.</li><li>Verify orders before delivery, ensuring all required items are included.</li><li>Handle service with care to prevent accidents or breakages.</li><li>Address guest concerns and escalate major issues when necessary.</li><li>Follow hotel policies on punctuality, dress code, and discipline.</li><li>Attend meetings and participate in ongoing training.</li></ul>CUSTOMER EXPERIENCE &amp; SAFETY:<ul style="list-style-type:disc"><li>Personalize guest interactions, anticipating their needs.</li><li>Handle customer incidents, escalating when required.</li><li>Promote hotel services, experiences, and events.</li><li>Follow health, safety, and hygiene regulations.</li></ul>REQUIREMENTS:<ul style="list-style-type:disc"><li>Education: Secondary education or higher. Relevant training preferred.</li><li>Languages: Local language, advanced English; a third language is a plus.</li><li>Skills: Teamwork, organization, attention to detail, customer focus.</li><li>Experience: 1 year in a similar role or 2 years as an assistant waiter.</li></ul>CONTRACT:<ul style="list-style-type:disc"><li>Fixed-term initial contract.</li><li>CCNL Turismo AICA level.</li></ul>

Waiter - Palazzo Cordusio Gran Melià Hotel

Job Summary: To manage properly all the activities related to F&amp;B Hostess position What will I be doing?<ul><li>Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition.</li><li>Participates in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments and sharing information.</li><li>Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation.</li><li>Greets customers with a nice smile and cordial greeting and leads them to their table.</li><li>Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number.</li><li>Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.</li></ul>  What are we looking for? <ul><li>Excellent Interpersonal Skills and strong Public Relations Attitude</li><li>Must be fluent in English; other languages are preferred</li><li>Flexibility, strong motivation and ambition for professional growth</li></ul>

F&B Hostess - ME Milan Il Duca

Il team food and beverage di Villa Agrippina a Gran Melia Hotel, luxury urban resort ricerca  figure di Chef de Rang.  Le figure incaricate verranno inserite nel team a supporto dei servizi ristorativi di Bar, Breakfast All the Dining, Ristorante e Room Service. Si occuperanno di servizio, mise en place, sbarazzo, sistemazione e preparazione della sala nel rispetto degli standard Leading Hotels of the World, circuito di cui l'hotel fa parte, riportando ai Maitre e ai supervisor in charge. La azienda offre un contratto a tempo determinato full time , articolato su turni diurni e serali. Si richiede domicilio su Roma, l’azienda non offre alloggio. Cosa dovrò fare?   <ul><li class="paragraph">Ordine e Servizio ai tavoli, mise en place, sbarazzo e sistemazione della sala</li><li class="paragraph">Rapporto con gli ospiti</li><li class="paragraph">Attività di up selling</li><li class="paragraph">Applicazione degli standard leading </li><li class="paragraph">Predisposizione di tutti i materiali e strumenti di lavoro</li><li class="paragraph">Anticipare le esigenze dell’ospite</li><li class="paragraph">Inventari</li></ul>   Cosa stiamo cercando?   <ul><li class="paragraph">Esperienza pregressa come chef de rang</li><li class="paragraph">Spirito di collaborazione</li><li class="paragraph">Eccellenti doti comunicative</li><li class="paragraph">Capacità di sviluppare empatia con l’ospite</li><li class="paragraph">Lingua italiana fluente e lingua inglese a livello B2 ( intermedio)</li><li class="paragraph">Diploma di istruzione professionale dei servizi turistici ( raccomandabile)</li><li class="paragraph">Passione per il servizio</li><li class="paragraph">Domicilio a Roma</li></ul> <ul></ul>

Looking for a Head Waiter job in Provincia autonoma di Bolzano - Alto Adige?We've got you!

Waiter Trainee - Palazzo Cordusio Gran Melia Hotel

Waiter - Palazzo Cordusio Gran Melià Hotel

F&B Hostess - ME Milan Il Duca

Demi Chef de Rang Villa Agrippina

Waiter Trainee - Palazzo Cordusio Gran Melia Hotel

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