Job description
About Yurbban Hospitality Group
At Yurbban, we don't just offer accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. We are driven by the desire to surprise, to do things right, and to enjoy the process along the way.
Our Essence
WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than just words: we love to innovate, we care for people and the planet, we act with transparency, we give 100% in every challenge, and above all, we work together to achieve it.
Why Join Us
Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique.
We're Looking for a Bellman!
Responsibilities:
As a Bellman, you will be an essential part of the guest experience. Your main responsibility is to ensure a smooth and welcoming arrival and departure process while assisting guests throughout their stay.
• Work directly with the Sales Director on daily strategy, account priorities, and market opportunities.
• Develop and execute targeted sales strategies across Corporate, Consortia, National Accounts, and Travel Advisor segments.
• Proactively identify and pursue new accounts through outreach, networking site visits, and industry events.
• Prepare tailored proposals, negotiate rates, and issue contracts aligned with revenue goals.
• Achieve expected annual room revenue targets as defined in the hotel's sales and revenue plan, contributing directly to ADR and overall production goals.
• Represent the hotel at CVB events, corporate showcases, airline activations, consortia meetings, and select national trade shows.
• Serve as a primary point of contact for key accounts, delivering polished, service-driven communication from inquiry to contract.
• Conduct property tours and effectively communicate UMA House's value, amenities, and experience.
• Keep constant communication with the Operations and Front Desk departments, providing support on in-house clients to ensure an experience fully aligned with the hotels service standards.
• Build strong partnerships with corporate travel managers, consortia advisors, and leisure travel professionals.
• Maintain ongoing relationships with key contacts within the hotels immediate competitive set to generate indirect business opportunities.
• Work to secure the hotels inclusion in high-quality national wholesalers and tour operator packages.
• Integrate the hotel into co-branding partnerships for additional travel services such as car rentals, Highlight Trail transportation, tourist attractions, and other ancillary offerings.
Requirements:
• Bachelors degree preferred. High school diploma or equivalent required
• Minimum two (2) years of management experience in selling hotels, meeting rooms, co-working or any other hospitality environment.
• Proven team leader with a high level of energy and motivation with a proven track record of living the company's values
• An intermediate to proficient understanding of computer systems such as: OpenTable, lightspeed, microsoft word, excel & outlook is preferred
• Ability to spend extended lengths of time viewing a computer screen
• Ability to multitask, work in a fast-paced environment and have a high level attention to detail
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must have excellent communication skills and be able to read, write, speak and understand english.
Schedule: This position requires fully availability during mornings and afternoons, shift of 8 hours could be arranged between 8:00 am to 12:00 am, Weekend availability may be required based on operational needs.
Work Location: Miami South Beach, FL.
Physical Demands: This position requires the ability to sit for extended periods while working at a computer, and to lift and carry items weighing 15 pounds or more.
Work Authorization: Employee must be legally authorized to work in the United States.
FSLA Classification: Exempt
What We Offer
• Salary according to position and experience
• Career growth opportunities within a fast-expanding group
• Continuous training through Yurbban Academy
• A workplace where professionalism and great atmosphere go hand in hand
• Quarterly afterworks and teambuilding activities
• Paid Time off, Holidays paid + your birthday off
• Discounts on all national and international stays for you, your family, and friends.
• Discounts on Wellness and GYMs
• Health and Retirement (Health, Vision, Dental, Alternative Care and retirement plans)
If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests, apply now!
Join Yurbban Hospitality Group!
