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Booking Agent

domainW2M Travel

placePalma de Mallorca, Illes Balears


Descripción de la oferta

W2M, as a global on and off-line provider of travel services in more than 175 countries, is looking for Booking Agents to join our Operations Team in the Headquarters in Palma de Mallorca.

The desired candidates must have availability to work rotating shifts, covering mornings and afternoons, including weekends.

As a member of our Booking team you will be responsible, amongst others, for the following duties:

*Manage daily customer's request regarding their reservations, queries or troubles in resort.
*Answer incoming calls and provide excellent customer service.
*Receive, process and answer e-mails.
*Handle customer's modification request with suppliers.
*Resolve booking incidences on spot.


Titulación mínima: Otros cursos
Experiencia: De 1 a 2 años
Categoría profesional: Empleado
Residencia: Provincia vacante

* Fluent in spanish and english: listening, speaking, reading and writting.
* Able to manage a big workload and work under pressure.
* Knowledge of other languages (German, French, Dutch...) will be a plus.
* Availability to work in rotating shifts (morning/afternoon) including weekends.

Último inscrito: Hoy

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