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La oferta ha caducado

Night Auditor

domainMarriott's Club Son Antem

placeLlucmajor, Illes Balears


Descripción de la oferta

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

- To process each days transactions of revenue producing departments.
- To assist our guests efficiently, courteously and professionally in all Front Office related functions.
- To maintain MVW's high standard of service and hospitality at all times.


- Handle guest check-in and check-outs efficiently and in a professional manner.
- Check and balance all reception postings and post room revenue every day.
- Balance and check food and beverage postings each day.
- Perform close of day in Opera System.
- Balance and reconcile telephone postings for the day.
- Perform back-up and system maintenance function as required.
- Prepare reports and reporting package for management and accounting.
- Complete the credit check report on a daily basis.
- Perform close of day in Micros System.
- Assuring always to print the back up reports before going off-line.
- Complete all duties listed on the night reception check list.
- Have knowledge of resort rates, packages, vouchers and discounts, as well as basic knowledge of Marsha reservation system.
- Adhere to all company policies and procedures.
- Report any unusual occurrences to the MOD, Front Desk Manager or Resort Manager.
- Handle any guest complaints in a professional and hospitable manner.
- Understand the resorts Fire and safety procedures.
- Ensure the cleanliness and neatness of the Front Desk and office.
- Maintain a high standard of personal hygiene and wear proper uniform at all times.
- Develop a thorough knowledge of resort property, resort staff, resort services and the hours of operation.
- Hand over any relevant information with the relevant departments or shifts, using the right ways of communication.
- Read the memo board, to keep updated on all current information.
- Always use the correct telephone etiquette.
- Process the points of the HGA program (Marriott Rewards) and sending the information over to London.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


Titulación mínima: Otros cursos
Experiencia: De 1 a 2 años
Categoría profesional: Empleado
Residencia: UE

- 1 year of Front Office work experience.
- Good analytical and Numeric skills.
- Accounting knowledge.
- Fluent in English. Good command of spoken Spanish. German and additional languages are a plus.
- Computer knowledge: MS Office, Outlook, Opera, Marsha, Guestware Software. Concierge Assistant Software is a plus.

Último inscrito: Hace 56 días

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