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Reception Team Leader - Guest Relations

domainInterContinental Hotels Group

placeLondon, Reino Unido

event_available25/07/18

Descripción de la oferta

At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title. Join us as a full time Guest Relations Team Leader for our Front Office Team. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who meets the below requirements and will be responsible for the following:

 

As a Guest Relations Team Leader you will ensure that the highest standards of hospitality and welcome are demonstrated at all times on front desk. Some of the key responsibilities of the role arte for you to supervise the Lobby area on a daily basis ensuring consistent delivery of our key objectives in the Lobby. To deliver on ‘At Your Side – InterContinental Service Experience’ and ensuring that the Lobby team are doing so. To play a key role in creating a team orientated, professional, and learning working environment.


In return for your hard work, you can look forward to a highly competitive salary and benefits package – including uniform, laundry, meals on duty, pension scheme and health cash plan to name a few. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

 

And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.

 

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

 

We are an equal opportunities employer.
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Requisitos

Titulación mínima: Licenciado
Experiencia: De 1 a 2 años
Residencia: UE

Requirements
Previous reception experience in a similar role at four/five star hotels
Excellent reading, writing and oral proficiency in the English language. Additional languages a plus.
Good computer skills and familiar with Standard MS Office applications, Front Office Fidelio or Opera PMS Systems.
Must have the drive and passion to succeed at the highest level.
All applicants must be able to work varying shifts including weekends and bank holidays.
All applicants must be eligible to work in the UK and must be in possession of the relevant passport and visa.


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