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At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title. Join us as a Luggage Porter. You’ll have ambition, talent and obviously, some key skills.
To ensure a smooth, prompt and effective service to all guests. All guests are to be attended to according to their individual needs and the service will be conducted in line with all IC standards. Assisting concierge in order that house rules are enforced, delegating tasks to luggage porters, page boys and doormen.
Some of your responsibilities will be to: Providing assistance with luggage delivery and collection for all arriving and departing guests Ensure skilful and efficient rooming of arriving guests and a high level of service and assistance Cover the door and front entrance of the hotel in absence of Door team and valet park cars or call taxis when necessary Greet/ Farewell guests sincerely at all times and assist with Lobby coverage Report any suspicious person or luggage to the concierge desk Assist with the delivery of all messages and mail as directed Deliver newspapers to all occupied rooms on a nightly basis Clean guest shoes when required Liaise with the concierge desk and reception for daily operations.
In return for your hard work, you can look forward to a highly competitive salary and benefits package – including uniform, laundry, meals on duty, pension scheme and health cash plan to name a few. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.
Titulación mínima: Bachillerato/COU Experiencia: De 1 a 2 años Residencia: UE
The successful candidate will: Be able to work varying shifts including weekends, bank holidays and nights. Hold a full, clean UK driving licence Have excellent customer services skills Be able to work well under pressure, in a team or using your own initiative Have excellent knowledge of central London and area surrounding the hotel Have the eligibility to work in the UK & must be in possession of the relevant passports or visas.