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Reporting to the Night Manager, the Assistant Night Manager is responsible for providing the highest level of guest services, ensuring that standards are maintained during the overnight shift.
The Assistant Night Manager monitors all areas of the hotel to ensure adherence to proper standards and compliance with the three steps of service, with the knowledge that this is a service driven operation. The Hotel Assistant Night Manager is a primary agent to ensure guest satisfaction and instant reconciliation in the event of failure to meet expectations. Further, close monitoring of the house status, including availability and proper control, particularly in the event of a completely committed hotel is critical. The Hotel Assistant Night Manager must be responsive to the needs of all divisions in the hotel and provide support and guidance as needed to ensure guest satisfaction.
This position coordinates the implementation of emergency procedures in the absence of the Commercial Committee.
About Powerscourt Hotel Resort & Spa:
Powerscourt Hotel Resort & Spa is an award-winning property nestled in the foothills of Wicklow mountains on the world-famous Powerscourt Estate, whose gardens were voted the third most beautiful gardens in the world by National Geographic. Our business is to create extra-ordinary experiences for our guests with our exceptionally talented people. We provide a comprehensive training programme relevant to your new role and our business.
Why join our team?
Along with this fantastic opening we offer;
﹒ Competitive Salary
﹒ Learning and Development with opportunities for career progression
﹒ Complimentary Car Parking
﹒ Meals while on duty
﹒ Employee Hotel Discounts
﹒ Employee Recognition Awards
﹒ Uniform provided and laundered
*Thank you for your application. Successful applicants will be contacted within 5 working days*
Powerscourt Hotel Resort & Spa is an equal opportunities employer. All our vacant positions are open to suitably qualified candidates, regardless of gender, marital or family status, sexual orientation, religious belief, age, disability, race or membership of the traveller community.
Titulación mínima: Bachillerato/COU Experiencia: De 1 a 2 años Categoría profesional: Mando Intermedio Residencia: Indiferente
Idioma imprescindible: Inglés
Ideal candidate will possess:
Fluent command of English with the ability to communicate effectively and upsell directly to our guests.
Role would suit a friendly and enthusiastic professional with very high standards
Ideally, we are looking for those with Hotel experience
This is a night time role and candidates must be flexible.
As an employee you will receive initial and ongoing training for your professional development, progression opportunities, meals on duty, uniform and Hotel discounts.