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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers have a Lovely Holiday.
After another exciting year of growth for Jet2.com and Jet2holidays, we now have a great opportunity for a Quality Manager to join our Ground Operations Team on a full time and permanent contract.
Reporting to the Safety and Compliance Manager Operations, the Quality Manager will be responsible for leading and developing the Jet2.com Quality Management System and Coaching the red team to ensure all processes and requirements are delivered in line with the Jet2.com strategy. You will be working closely with the Spain Safety Manager and with the Head of Spain and Portugal.
Jet2.com are looking for an experienced Manager, preferably with Quality experience, who has the ability to motivate, develop and inspire a team to achieve great results and to ensure that our services meet all AESA and AENA contractual requirements. We also require flexibility to frequently travel across all Spanish airports, to central airport authority meetings and to the UK.
You will have a strategic outlook on how to help grow our business along through innovative quality procedures, understanding customer needs and requirements to develop effective quality control processes. A great quality manager is thorough and observant with an eye for detail. You will have the desire to ensure each customer receives a high level of quality and customer service.
The successful candidate will have proven management experience preferably within an Airport Quality environment. You will ensure adherence to safety guidelines as well as legal obligations and oversee all airport procedures to identify deviations from quality standards. Experience of quality control and environmental management is a strong advantage (ISO 9000 or ISO 14001).
This is a great opportunity to be part of an exciting forward thinking business.