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Accounts Receivable

domainHotel Mandarin Oriental Barcelona

placeBarcelona, Barcelona


Descripción de la oferta

This position entails activities related to billing, collection and receipt of payments for guest and city ledger accounts. Additional responsibilities include creating and maintaining manual and computer records of receipts and receivables; assisting in the preparation of various reports produced by the department.

Prepares billing invoices and statements for City Ledger direct bill accounts, group reservation block attrition and credit card guaranteed no shows; Processes Payments ReceivedHandles Tour and Travel account billings, matching payment vouchers to respective folios prior to mailingHandles guest credit requests, confirms subsequent receipt of invoices and assists in handling all guest inquiriesMaintains files of hard copy, back up documentation for outstanding receivables, and paid billsReconciles credit card payments, posts on a timely basisResearches and responds to credit card company inquiries and charge backs, documents and maintains files for sameReviews Guest Ledger/checked out folios with outstanding or credit balances to determine if credit or bill is to be issuedTransfers Guest Ledger/ checked out folio balances to appropriate credit or wash accounts, issues credit or prepares bill as neededPrepares check request for credit balance and advance deposit refundsAssists in the preparation and balancing of accounts receivable recap dailyHandles disputed charges, researches and attempts to resolve disputes, provides documentation to confirm accuracy of billing or issues credit as neededAssists in the preparation and transmittal of letters requesting payment to outstanding/overdue accountsAssists Credit Manager by making collection calls to outstanding/overdue accountsAttends departmental meetings as required to communicate effectively with other accounting personnel to ensure that they are kept current with pertinent hotel information, rates, promotions, packages, activities and eventsPerform any tasks as assigned by the Management


Titulación mínima: Licenciado
Experiencia: De 1 a 2 años
Categoría profesional: Empleado
Residencia: Provincia vacante

Experiencia mínima de 2 años en puesto vacante.
Nivel alto de inglés hablado y escrito.
Experiencia en departamento de Finanzas en hoteles.

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