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Telephone Auditor with Swedish and English

domainRia Money Transfer

placeAlcobendas, Madrid


Descripción de la oferta

We are hiring a Telephonic Auditor to work in our offices based in Alcobendas - Madrid. This person will deal with all aspects of the company’s off-site Compliance Agent Oversight Program.

Reporting to the Agent Oversight Manager, the main purpose of this position will be to implement the day-to-day administrative and operational Compliance activities in the offsite agent oversight area and advise the European Compliance Department of emerging compliance issues in order to help the company mitigating AML-FT risks.

This role will include the performance of the following tasks:

• Prepare, schedule and perform telephonic audits of our agents across Europe
• Follow-up on detected deficiencies
• Escalation of significant breaches
• Application of company’s compliance policies and internal procedures


Titulación mínima: Licenciado
Experiencia: 1 año
Categoría profesional: Empleado
Residencia: Provincia vacante

The ideal candidate should have the following personal skills:

• Attention to detail.
• Building good rapport on the phone
• Advanced Analytical Skills
• Being proactive, providing constantly feedback for improving the current procedures and policies.
• Maintain acceptable level of teamwork by incorporating a positive attitude, being supportive in words and actions
• Demonstrated sense of responsibility, confidentiality and professionalism
• Maintain high level of commitment

And technical skills:

• Relevant experience in Compliance / Risk Operations.
• Advanced Excel skills, including execution of simple Macros.
• Fluent in Swedish and English. Other language (French, German, Swedish or Italian...) is a plus.

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