Descripción del empleo
Hotel: Manchester (M15) will be the main base, with travel to Liverpool (L3) and Newcastle (NE1). Travel expenses will be reimbursed by the employer.
Salary: Negotiable DOE + 10% annual variable bonus scheme
Scope: Operations centre
Reports to: Business Partner
Department: Administration
Mission: Responsible for the implementation of the Administration and Dry Storage processes for a group of hotels (non-centralised processes). Ensures the correct functioning and compliance with procedures in the assigned business units, implementing the tasks delegated by the Business Partner in the Operations Centre.
Strategy:
• Ensures compliance with company policies and procedures for the Administration and Dry Storage areas in the assigned hotels.
• Detects and transmits any needs and opportunities in hotels under their responsibility to the Business Partner
• Provides support to the OC Business Partner, analysing relevant information (financial or otherwise) and advising the Hotel Manager and others responsible for operational departments in the assigned hotels.
• Transfers any incidents in administration and dry storage services in the business units to the Business Partner.
• Participates in the process of opening or disaffiliating business units within their OC.
Budget/Close of accounts:
• Reviews with the assigned business units the budget guidelines to resolve any doubts.
• Participates in the preparation of the budget for the assigned hotels.
• Monitors the budget for the assigned hotels and reports any relevant deviation or incident to the Business Partner.
• Participates in the definition of corrective measures and monitors compliance with them.
• Carries out local processes for the close of accounts in assigned hotels. Analyses and reports any deviation compared to forecasts to the Business Partner.
• Participates in the preparation of forecasts for operational departments in the assigned hotels together with the Hotel Manager.
Control:
• Applies and ensures compliance with the Hotel Administration and Accounting rules, processes and procedures in the assigned hotels.
• Assists with the internal audits in the assigned hotels.
• Coordinates cash control activities, checking the general status of administrative processes. For hotels not served by MHS, sends a monthly summary of the hotels’ cash control registers to the BP
• Coordinates cost control duties, analysing and optimising them in the assigned hotels.
Corporate/Financial:
• At the request of the Business Partner, they may prepare or assist in the preparation of reports for hotel owners/joint ventures
Transactional:
• In hotels that receive a centralised Credit Management service from Hotel Services, he/she is informed about the amount pending payment, the service received and compliance with SLAs.
• In other hotels, monitors the payment collection process implemented in the Operations Centre to ensure request for payment and collection within the defined deadlines in order to reduce the average collection period and avoid non-payments
• In hotels that receive a centralised service from MHS, reports any incidents to the Business Partner
• Supervises the posting of movements in accounts made in the assigned business units.
• Identifies and proposes improvements that optimise efficiency in the workplace
General stores:
• Ensures the implementation of processes and tools in the General Stores and leverages synergies between the business units.
Join our Company! Your Benefits include:
• A competitive salary and incentives
• Excellent discounts through our global My Melia Reward programme for you, your family and friends
• A health cash plan to claim money back and access lots of ways to support your physical and mental wellbeing
• Perkbox, with access to 1000s of deals and discounts
• Complimentary gym access to support your physical wellbeing (some restrictions at peak times)
• Lots of opportunities to develop and progress as part of our global family Melia Hotels International
• Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
• An array of diversity, inclusion, and social events and activities creating opportunities to celebrate, as "We're Social!" is one of our values
• Complimentary meals on duty
