Tucked away within a lush polo estate in Dubai, Meliá Desert Palm is a luxury urban resort where wellness, personalised service and meaningful experiences come together...
At Meliá Desert Palm Dubai, our Sales & Marketing team plays a vital role in bringing our story to the world, building lasting partnerships that connect guests from across the globe with the sophistication, warmth, and personalised experiences that define our resort.
We are looking for a results-driven and relationship-focused Sales Executive to join our Sales & Marketing team. You will play a key role in developing partnerships across corporate, leisure, and other market segments, driving revenue and helping the hotel achieve its overall business targets.
What You'll Do:
- Work closely with the Sales & Marketing team to ensure the hotel's budget and revenue targets are achieved.
- Conduct daily sales calls to key partners across corporate, leisure, and other relevant market segments.
- Conduct monthly and quarterly business review meetings to ensure all contracted accounts are producing.
- Build and maintain a pipeline of potential clients, conducting research to identify prospects actively seeking hotel services.
- Contact prospective clients via calls or arranged meetings to understand their needs and requirements.
- Prepare and present sales proposals that highlight the hotel's features, offerings, and value.
- Provide clients with service details, pricing, and applicable discounts where appropriate.
- Assist clients in selecting the services and packages that best meet their needs.
- Oversee the booking and reservation of hotel space to ensure availability and accurate arrangements.
- Collaborate with other hotel departments to ensure clients and guests have a seamless experience.
- Monitor service quality standards to ensure clients are attended to appropriately.
- Conduct price negotiations with clients on behalf of hotel management to reach favorable agreements for both parties.
- Coordinate event details such as catering, lodging, seating, and security for group and leisure bookings.
- Maintain ongoing contact with clients to gather feedback and identify future business opportunities.
- Support in setting annual sales targets and implementing strategies to achieve them.
- Conduct regular assessments of sales performance and adjust approach to increase patronage.
- Conduct site inspections of the property and facilities for potential clients.
- Advise the Director of Sales & Marketing on progress toward planned sales targets.
- Follow up on leads and coordinate with the wider sales team as required.
- Stay well informed on hotel facilities, nearby points of interest, service standards, accepted payment methods, and the hotel's credit policy.
- Maintain confidentiality at all times regarding client and business-sensitive information.
What You Bring:
- 2–3 years of experience in a similar Sales Executive role within the hospitality industry.
- Experience in leisure sales (travel agents, tour operators, DMCs, or wholesalers) is a plus and highly recommended.
- Strong network within the UAE travel trade is an advantage.
- Excellent communication, negotiation, and relationship-building skills.
- Target-driven, proactive, and comfortable working in a fast-paced, high-volume environment.
- Bachelor's degree in Hospitality, Business, Marketing, or a related field preferred.
- Valid UAE driving license preferred, as the role may involve client visits and site inspections.
- Fluent in English; additional languages are an advantage.
At Meliá Desert Palm Dubai, you will join a team dedicated to building meaningful partnerships and driving business growth while upholding the highest standards of service and hospitality.
