Descripción del empleo
Portals Hills Boutique Hotel, a charming boutique property with 31 rooms, is seeking a talented Front Office Supervisor to join our team for the 2026 season. What You’ll Do: Supervise and coordinate daily front office operations, ensuring seamless guest experiences. Lead, motivate, and train front office staff to deliver exceptional service. Manage reservations, check-ins, and check-outs efficiently. Handle guest inquiries and resolve issues promptly, maintaining our boutique standards. Drive revenue by promoting hotel products through upselling and cross-selling. Participate in Manager-on-Duty shifts, covering mornings, afternoons, and nights. What We’re Looking For: 3–5 years of experience in front office or supervisory roles, ideally in boutique hotels. Professional English proficiency. Experience with Opera Cloud or similar property management systems. Strong communication, leadership, and interpersonal skills. Proven ability in upselling and cross-selling hotel services. Flexible to work rotating shifts (morning, afternoon, night) including supervisory duties. What We Offer: Seasonal employment for the 2026 opening, with the possibility to work in winter at another hotel within our company. Full-time, fixed-discontinuous contract. Extra day off on your birthday. Discounted rates at our company hotels. The opportunity to be part of a dynamic team and deliver outstanding boutique guest experiences. If you’re passionate about hospitality and ready to lead our front office for the 2026 season, apply now and join our boutique hotel family!
Requisitos
Ubicación de la vacante
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Sobre la empresa
Bañado por las cristalinas aguas del Mediterráneo y sobre unas impresionantes colinas de Calvià se sitúa el nuevo y prestigioso Portals Hills Boutique Hotel. A tan sólo unos minutos de Puerto Portals, el puerto más chic y popular de Mallorca, usted se encontrará en una de las zonas más exclusivas de esta paradisíaca isla. El lujoso Portals Hills Boutique Hotel adopta un enfoque cosmopolita, con su moderna interpretación de la arquitectura, el arte culinario y los servicios de alto nivel. Nuestro espacio idílico está marcando nuevos estándares de servicio y calidad en la industria hotelera, y es que no es sólo un gozo para los sentidos sino que además ofrece una experiencia realmente única en uno de los mejores destinos de toda Europa. Superar sus expectativas es nuestro principal propósito. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Bathed by the crystalline waters of the Mediterranean and on the impressive hills of Calvià is the new and prestigious Portals Hills Boutique Hotel. Just a few minutes from Puerto Portals, the most chic and popular port in Mallorca, you will find yourself in one of the most exclusive areas of this paradisiacal island. The luxurious Portals Hills Boutique Hotel takes a cosmopolitan approach, with its modern interpretation of architecture, culinary art and high-end services. Our idyllic space is setting new standards of service and quality in the hotel industry, and it is not only a delight for the senses but also offers a truly unique experience in one of the best destinations in all of Europe. Exceeding your expectations is our main purpose.
