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The role of a General Manager is to lead a profitable hotel by providing a valuable proposition to guests & a mutually beneficial relationship with partners and suppliers to create growing revenue streams and a branded guest experience. This involves balancing the strategic view (e.g., vision for the hotel, the revenue & pricing models and identifying business opportunities), with the operational management (e.g., food & beverage, housekeeping, sales & marketing) of the hotel, as well as the key relationships/partnerships with guests, suppliers, owners, employees, the Area Office and Corporate Centre.
At the heart of all these interactions is leading the hotel as part of the brand and managing the team. This position reports to the Director of Operations Germany.
‐ Budgets, revenues and profits
‐ Quality measures such as Trustyou, mystery shoppers, inspections
‐ Employee engagement
Titulación mínima: Licenciado Experiencia: De 3 a 5 años Categoría profesional: Executive Residencia: Indiferente
Required Skills and Knowledge
- Bachelor or MBA degree
- Berlin market knowledge
- Financial/revenue management
‐ Guest relations
‐ Written and oral communication
‐ Influencing & negotiation
‐ Numeric Reasoning
‐ Sales and marketing
‐ Managing multiple stakeholders
‐ Business acumen
‐ Human resource management
- English and German fluent, other languages are beneficial
- Team player with strong interpersonal skills
This role requires work experience as a General Manager of a 4-5 Star Business Hotel.
Only applicants holding a work permit for EU can be considered.