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Hilton Diagonal Mar is looking for Waiters/ess to join in our Executive Floor.
A Waiter/ess in Hilton and Purobeach Barcelona is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.
What will I be doing?
As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings.
Specifically, you will be responsible for performing the following tasks to the highest standards:
-Manage guest queries in a friendly, timely, and efficient manner
-Support the other waiter assistants
- Ensure knowledge of menu and all products
-Ensure mise-en-place is well stocked at all floor stations
-Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
-Support all Purobeach outlets if it is needed
-Ensure that standards of the company are respected
-Comply with hotel security, fire regulations and all health and safety legislation
-Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Comply with hotel security, fire regulations and all health and safety legislation
Titulación mínima: Diplomado Experiencia: De 1 a 2 años Categoría profesional: Empleado Residencia: Indiferente
- Previous experience in this position
-English and Spanish conversational
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
-Excellent grooming standards
-Ability to work on your own and as part of a team