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Night Receptionist

domainGenerator Hostels

placeBarcelona, Barcelona

event_available09/05/18

Descripción de la oferta

NIGHT RECEPTIONIST

BEING YOURSELF is the key to bringing the Generator story and brand to life. We need an exceptional and passionate go- getter to join our team in Barcelona. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here.

General Duties

• Follow all specified procedures to reconcile cashier’s reports with the Hostel PMS & POS system each night, researching and posting any unresolved differences from the daily shifts.
• Balance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts; assisting the preparation of all reports relevant to daily revenues.
• Run all Night Audit reports, check all daily audits and report to Finance and Front Office when discrepancies are found.
• Complete the Night Audit check list every day and give to the Front Office Manager.
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
• Respond to all customer issues/complaints in a caring and empathetic manner by listening and showing care and by giving undivided attention, following the issue through to conclusion.

Requisitos

Titulación mínima: Bachillerato/COU
Experiencia: De 1 a 2 años
Categoría profesional: Empleado
Residencia: Provincia vacante

Otros:
YOU MUST
• Must be fluent in English and Spanish and a third language will be appreciated.
• Outstanding time management and organization skills & ability to handle high volume of check in-out being able to multitask.
• Demonstrate a passion for delivering excellent customer service.
• Have a genuine interest and enthusiasm for what you do.
• Ability to build effective working relationships at all levels with diverse groups of colleagues in a way that appears natural and effortless.

Último inscrito: Hace 1 días

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