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Hospitality Management

place London

Descripción del Curso

Successful Hospitality Management depends upon the ability to manage a team that provides high quality service to ensure consumer satisfaction. Our Hospitality Management classroom course ensures you are taught those skills to enable this.

All sessions are taught by experienced Trainers who can offer industry expertise and career guidance. Upon completion of the Hospitality Management Course a Reception Academy Certificate is awarded and a profile is created for the graduates, which is accessible by over 800 partnered Hotels.

Special prices:

£499 - This is the discounted rate which must be paid in full.

£599 - This rate can be paid in three instalments of £199.66.

Requisitos

There are no restrictions.

Solicitud de información

Objetivos del curso

The programme is suited to those professionals who wish to refine their skills and enhance their understanding of Hospitality Management.

This Hospitality Management classroom based course explores all the day to day aspects of being a Department Manager. Consequently, at Reception Academy we train in areas such as staff recruitment and development, operational planning, financial management and marketing. This guarantees our students have the tools to progress upon their career path.

Contenidos

- Staff recruitment

- Employee Performance Review & Development

- Disciplinary & Grievance Procedures

- Departmental Performance Review

- Health & Safety for Managers, including Risk Assessments & PEAR check

- Analysing Information

- Action Planning

- Incident Report Handling

- Networking skills to engage positively with guests and others

 

Qualification: 

Certificate of Completion awarded by Reception Academy (Accredited by BAC - British Accreditation Council)

Datos del Curso

Modalidad
Presencial
Ciudad
London
Idioma
English
Titulación
Curso
1 week
Precio
Consultar
Bonificable
Cancelar
Fecha de inicio
Consultar fecha

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